Manager, Information Technology

About the role

Responsibilities

• Manage and optimize global server and virtualization platforms, including deployment, monitoring, troubleshooting, and lifecycle management
• Administer Linux and Windows environments, handle incidents, and drive the implementation of operational standards and best practices
• Design and operate data backup and disaster recovery solutions, ensuring data integrity, security, and high recoverability
• Conduct regular backup and recovery drills, continuously improving system resilience and disaster recovery capabilities
• Maintain office network infrastructure (firewalls, switches, wireless APs), ensuring stable, secure and high-performance connectivity
• Partner with internal and external auditors to ensure compliance, improve operational processes, and produce audit documentation
• Contribute to ongoing infrastructure improvements, support incident response, and collaborate with cross-functional teams on technical solutions

Qualifications

• Bachelor’s Degree in Computer Science or a related field, with 3-5+ years of experience in IT operations
• Strong hands-on experience with server and virtualization technologies, especially VMWare and/or Sangfor HCI
• Solid experience in Linux and Windows system administration, experience in standardization and process improvement is a plus
• Good understanding of backup and disaster recovery concepts, with hands-on experience in common backup strategies (full, incremental, differential)
• Strong networking fundamentals, with the ability to configure and troubleshoot firewalls, switches and wireless APs
• Familiarity with IT operations and backup-related audit processes, audit experience is a plus
• Strong problem-solving skills, learning agility
• Self-motivated, detail-oriented, with strong communication and teamwork skills
• Relevant certifications i.e.., VMWare, networking certifications are a plus