Manager, Sales

About the role

Responsibilities

ABOUT US

Bridge Data Centres is a hyperscale data infrastructure builder headquartered in Singapore. We are striving for an ever-growing and transforming digital future with a focus on empowering our clients and their cloud-first and AI-driven strategies through our hyperscale, build-to-suit, and colocation data solutions.

As part of a global network with sister platforms in Europe and the United States, BDC is committed to achieving 3 gigawatts of capacity by 2030, supporting innovative digital growth. Operating with a focus on speed, cost-efficiency, security, and reliability, BDC creates essential digital infrastructure for the future.

SUMMARY

We are looking for a Sales Manager who will be a pivotal figure in shaping our company’s growth strategy in Asia. This role will assume a critical position in managing and nurturing our key client relationships within the data center industry. The Sales Manager will bear the responsibility of ensuring client satisfaction, propelling revenue growth, and pinpointing opportunities to broaden our services. This role demands a profound comprehension of the data center industry, outstanding communication skills, and the capacity to cultivate enduring, robust client relationships.

KEY RESPONSIBILITIES

Client Relationship Management:

• Develop and maintain strong, trust-based relationships with key clients in the colocation industry.
• Act as the main point of contact for assigned clients, addressing their needs, concerns, and inquiries promptly and professionally.
• Regularly assess client satisfaction and work proactively to resolve any issues or challenges they may face.
• Leads the day-to-day interaction with the accounts under the Manager’s assigned portfolio.

Account Growth and Development:

• Identify opportunities for upselling and cross-selling colocation services to existing clients.
• Collaborate with the sales and technical teams to develop customized solutions that align with client needs and objectives.
• Create and implement account plans to maximize revenue and profitability from key clients.
• Hunts for new business within the given portfolio
• Manages a pipeline and forecast for the given portfolio.

Contract Management:

• Manage and negotiate contracts and service level agreements (SLAs) with key clients.
• Ensure contract compliance and proactively address any deviations or discrepancies.
• Reporting and Forecasting:

Team Collaboration:

• Collaborate with cross-functional teams, including technical support, site managers, and finance, to meet client expectations and company goals.
• Provide feedback and insights to enhance product and service offerings.

Qualifications

• Min Diploma in business, engineering, or a related field and/or 7 years of equivalent experience in an equivalent role.
• Proven track record of overseeing global accounts for at least 3 years.
• Proficiency in the management of forecasts and pipelines.
• Outstanding abilities in persuasion and negotiation.
• Exceptional time management capabilities.
• Capacity to maintain composure under high-pressure situations, including conflicts and tight deadlines.
• Superior communication skills, enabling effective engagement with individuals at all organizational levels.
• Exudes leadership qualities and executive presence when interacting with C-level executives.