Accounts Receivable, Specialist

About the role

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

About DayOne

DayOne builds and operates hyperscale data centers across nine markets in APAC and Europe. We raised US$4.5 billion in Series C funding and are actively developing infrastructure across the region.

Johor is the center of DayOne’s Malaysian operations, strategically located within the SIJORI corridor connecting Singapore, Johor, and Batam.

In 2026, DayOne committed more than RM28 billion to Malaysia and secured a landmark partnership with TNB for over 1GW of renewable energy. Teams based in Johor work closely with our live campuses, connecting their work directly to the infrastructure and customers they support.

About the Role

As a Billing and Collection Executive, you will support DayOne’s billing operations by issuing accurate invoices, following up on payments, and helping resolve billing queries and disputes.

You will work closely with Sales, Operations, Project teams, Finance, and customers to keep billing activities accurate, timely, and well documented. This role is suitable for fresh graduates looking to begin their careers in finance operations, as well as candidates with early experience in billing, accounts receivable, or collections.

Key Responsibilities

Billing and Collection Operations

• Issue invoices based on validated charges and supporting documentation.
• Coordinate with relevant departments to confirm billable items before invoicing.
• Ensure invoices are issued accurately and on time to support cash flow and days sales outstanding.
• Monitor outstanding invoices and follow up with customers on overdue payments.
• Respond to customer queries regarding invoice status, payments, and adjustments.
• Record collection activities accurately and prepare status reports for management.

Dispute Resolution

• Act as the first point of contact for billing queries and disputes.
• Work with Sales, Operations, and Project teams to investigate and resolve billing issues.
• Escalate unresolved or recurring disputes to the Billing Center Manager or Accounts Receivable Analyst for further review.
• Follow up with relevant parties to keep disputes moving toward timely resolution.
• Help identify the causes of recurring disputes and support preventive actions.

Process and Compliance

• Maintain complete and accurate accounts receivable records in line with internal controls and audit requirements.
• Flag recurring billing issues and recommend practical process improvements.
• Support month-end closing, reconciliation, and reporting activities.
• Follow established billing, collection, and escalation procedures.
• Assist with improvements or automation initiatives within billing and accounts receivable processes.

Requirements

Qualifications and Technical Skills

• Diploma or degree in Finance, Accounting, Business Administration, or a related field.
• Fresh graduates are welcome to apply.
• Candidates with one to two years of experience in billing, accounts receivable, collections, or finance operations will have an added advantage.
• Basic understanding of invoicing, accounts receivable, and payment collection processes.
• Proficiency in Microsoft Excel and standard reporting tools.
• Familiarity with SAP or other accounts receivable systems is an advantage.
• Exposure to billing disputes and escalation processes is an advantage.

Personal Attributes

• Detail-oriented and committed to maintaining accuracy.
• Able to manage multiple billing cycles, priorities, and deadlines.
• Communicates clearly and professionally with customers and internal teams.
• Takes initiative to follow up on aging accounts through the appropriate channels.
• Keeps billing queries and disputes moving toward resolution.
• Willing to learn, ask questions, and develop within a fast-growing organization.
• Works effectively across different departments and stakeholder groups.

Nice to Have

• Internship or work experience in finance, billing, accounts receivable, or collections.
• Experience in a data center or large corporate environment.
• Exposure to automation tools used in billing or accounts receivable operations.

Why DayOne?

DayOne is scaling rapidly across nine markets, and billing accuracy directly supports the cash flow required to deliver infrastructure at pace.

You will gain hands-on exposure to live customer accounts and work closely with Sales, Operations, Project teams, and Finance. You will also have clear ownership of your responsibilities and the opportunity to build a strong foundation in billing, collections, and finance operations within a growing international business.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.