SFDC/CS Engineer

About the role

Role Overview

We are seeking a skilled Salesforce Developer with strong DevOps experience to design, develop, and support Salesforce solutions within StarHub’s enterprise ecosystem. This role combines hands-on development with CI/CD, release management, and production support, including participation in an on-call rotation.

K****ey Responsibilities

Salesforce Development

• Design and develop scalable solutions on Salesforce (Sales Cloud, Service Cloud, etc.)

• Build custom applications using:

• Apex, Visualforce, Lightning Web Components (LWC), Aura

Implement integrations using REST/SOAP APIs, middleware, and external systems Customize objects, workflows, flows, validation rules, and security models

DevOps & Release Management

• Implement and manage CI/CD pipelines for Salesforce (e.g., Git, Jenkins, Copado, Gearset, Bitbucket)

• Handle version control, branching strategies, and code reviews

• Automate deployments across environments (Dev, UAT, Prod)

• Ensure best practices in code quality, testing, and release governance

• Monitor deployments and troubleshoot release issues

Production Support & On-Call

• Participate in on-call rotation

• Troubleshoot and resolve production incidents within SLA

• Perform root cause analysis and implement preventive measures

• Work closely with business and support teams during incident management

• Maintain system stability and uptime

Collaboration & Stakeholder Management

• Work with product owners, architects, and business teams to gather requirements

• Provide technical guidance and solution design

• Document technical solutions and processes

Required Skills & Experience

Technical Skills

• Strong experience in Salesforce development (3–6+ years)

• Proficiency in:

• Apex, LWC, SOQL, SOSL, Flow Automation

Experience with CI/CD pipeline implementation Integration experience (REST/SOAP APIs, middleware platforms) Knowledge of Salesforce security and data models

DevOps & Support

• Experience in release management and environment strategy

• Familiarity with monitoring/logging tools

• Strong troubleshooting and debugging skills

• Experience handling production incidents

Preferred Qualifications

• Salesforce certifications (e.g., Platform Developer I/II, DevOps, Administrator)

• Experience in telecom domain (preferred for StarHub)

• Knowledge of Agile/Scrum methodologies

• Exposure to cloud platforms (AWS/Azure) is a plus