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Telstra Retail: Casual Customer Service & Sales Consultant MT DRUITT

Telstra

Mount Druitt, AustraliaMidFull-timeRetail Services Sign in for match

About the role

Employment Type

Casual

Closing Date

1 Oct 2026 11:59pm

Job Title

Telstra Retail: Casual Customer Service & Sales Consultant MT DRUITT

Job Summary

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

What You’ll Be Doing:

  • Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
  • Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
  • Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
  • Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

  • Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
  • Leave Options: Take advantage of **16 weeks of paid paren