Sr Engineer - IT Operations & Infrastructure
Tata Communications
About the role
Network Engineer - IT Operations & Infrastructure
- Purpose of Role:
- Perform daily network operations, troubleshooting, configuration and implementation activities to support ODC/DC/Customer connectivity.
- Key Responsibilities:
- Handle incidents and perform device health checks on Cisco switches (Catalyst, Nexus) and Fortinet firewalls (FortiGate).
Implement configuration changes: port configurations, VLAN assignments, firewall policy deployments, IPSec VPNs, QoS, NAT policies.
Provide firewall policy deployment & VPN support (site-to-site/remote access).
Monitor network and perform preventive maintenance; escalate as per L1 procedure.
Backup configurations and coordinate change implementations with field operations.
Work with service providers (ISP/MPLS carriers) for bandwidth provisioning, fault escalations, and WAN links.
Maintain and update network documentation and runbooks.
Required Experience & Skills: 2-4 years of experience with Cisco switching/routing, Fortinet firewall administration, and core TCP/IP networking.
Familiar with configuration backup tools and L2/L3 troubleshooting (ping, traceroute, log analysis).
Working knowledge of ISP coordination and MPLS/IP architectures.
Preferred Certifications & Qualifications: CCNA (Cisco Certified Network Associate)
Fortinet Network Security Associate
ITIL Foundation
Competencies: Good communication skills
Collaborative approach
Troubleshooting mindset
Maintaining SLA commitments
Reporting Relationships: Reports to Network Team Lead; collaborates with Server Engineers and support teams.
Required Skills
- it operations
- it infrastructure
- hpe chassis
- hpe blade
- blade management
- storage area network
- lun san storage
- patch management
- server hardening
- backup and recovery
- backup configuration