Product Manager - Core Infra & Services Development
Tata Communications
About the role
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Responsible for product & service development and feature addition in existing India Private Line Services product suite.
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Responsible for driving Segment specific business for India Private Line services.
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Maintain & track sales funnel and coordinate with capacity planning team to ensure capacity management to meet growing customer needs
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Interface with Service delivery team for increasing operational efficiencies in SD WIP process for faster O2C realization.
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End to end business process development and roll out of services according to plan and adhering to NPI/PCR process.
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Funnel analysis, Churn control for specific segment.
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Identify problems, conduct detailed analysis and provide updates, develop and/or modifies processes related to products lifecycle management
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Co-ordinate with Engineering & Service assurance team for critical customer escalation & resolution
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Developing & Implementing Segment specific product & GTM strategy
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Training – Periodic training to sales, solutions & commercial ops on product updates, new technology rollouts, etc.
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Responsible for driving marketing campaign/ promo offers in the market.
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MIS responsibility and product dashboard preparation for various business KPI’s
- Soft Skills
i) Ability to work independently and manage multiple task assignments.
ii) Strong problem solving & troubleshooting skills with the ability to exercise mature judgment.
iii) Ability to work across multiple stakeholders and coordinate tasks across different teams.
iv) Strong oral and written communication skills.
- Education: Graduate in Engineering/Post-Graduate in Management
- Experience: 8-10 years in product management, telecommunication engineering
Required Skills
- product management
- product strategy
- product lifecycle management
- product roadmap
- network planning
- network design
- gtm strategy
- go to market
- telecommunication