Assistant Manager - Cloud & Security Customer Service Operations

About the role

Job Title: WIFI L3 Specialist – Aruba dn Cisco meraki

Experience: Minimum 8 years (including 4 years of relevant experience with Enterprise WIFI domain )

Location: Viman Nagar , pune

Job Description: We are seeking an experienced WIFI L3 Specialist with expertise in Aruba Central and Cisco Meraki implementation and configuration. The ideal candidate will have strong hands-on experience with WIFI devices to optimize wireless network performance and security.

Key Responsibilities

• Design, implement, and manage Aruba WIFI Network to ensure high-quality wireless connectivity.
• Configure and optimize wireless access points to maximize performance, coverage, and user experience.
• Provide advanced troubleshooting and L3 support for complex wireless network issues.
• Perform system upgrades, patches, and maintenance for Aruba solutions.
• Collaborate with network teams to integrate wireless solutions seamlessly into the larger infrastructure.
• Document configurations, troubleshooting steps, and best practices for wireless network operations.
• Work on routing and switching configurations as required to support wireless connectivity.
• Conduct performance analysis and propose recommendations to enhance wireless network efficiency.
• Stay updated on the latest trends and technologies in wireless networking.

Requirements

• Minimum 8 years of overall IT experience, with at least 4 years of relevant experience with wireless controllers.
• Deep knowledge of Aruba Controllers setup, implementation, and management.
• Understanding of routing and switching technologies (e.g., VLANs, STP, OSPF, BGP).
• Proficiency in wireless protocols such as 802.11 standards, RF management, and wireless security configurations.
• Hands-on experience with troubleshooting tools like packet analyzers and RF site survey tools.
• Industry certifications such as CWNA, Aruba Certified Mobility Professional (ACMP), or CCNA Wireless are desirable.
• Excellent analytical, communication, and interpersonal skills.

Preferred Skills

• Experience with wireless network integration into larger network security frameworks.
• Knowledge of automation and scripting for wireless network configurations.

Required Skills

• cisco meraki
• wifi
• wifi network
• wireless network
• aruba
• aruba central
• network support
• network integration
• l3 support
• implementation
• configuration
• network operations