Customer Service Executive - Billing

About the role

Broad outline of the Role

• Operational role responsible for supporting billing team in day-to-day operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Minimum Qualifications & Experience

• Graduate in accounting or finance
• 0 - 4 years of relevant experience

Other Knowledge & Skills

• Basic accounting procedures, Excel, Outlook

Key Responsibilities

1. Maintain customer accounts and ensure billing is accurate.
2. Delivery of billing information to customer's address
3. Ensure achievement of collection targets and reduce outstanding collections and debt bucket.
4. Track payments, expenditures process, invoices expense claims, reconcile processed payments.
5. Analyze accounts
6. Monthly report generation

Required Skills

• billing
• account receivable
• invoice management
• management information system
• accounting
• excel
• outlook