Assistant Manager - Cloud & Security Customer Service Operations

About the role

GCP Cloud Operations & Security Engineer

Experience: 5-10 Years

Key Responsibilities

• Manage and support GCP services including Compute Engine, GKE, Cloud Storage, Cloud SQL, IAM, VPC, and Cloud Monitoring.
• Ensure availability, performance, and security of cloud infrastructure.
• Implement and manage IAM, network security, Cloud Armor, Security Command Center, and Secret Manager.
• Monitor, troubleshoot, and resolve production incidents; perform RCA.
• Automate infrastructure provisioning using Terraform and scripting (Python/Shell).
• Support CI/CD pipelines and DevSecOps practices.
• Perform vulnerability management, security assessments, and compliance audits.
• Optimize cloud costs and infrastructure performance.

Required Skills

• Strong hands-on experience with Google Cloud Platform (GCP).
• Expertise in IAM, networking, cloud security, and Kubernetes (GKE).
• Experience with Terraform, Docker, Kubernetes, and CI/CD tools.
• Knowledge of Security Command Center, SIEM tools, and compliance frameworks.
• Proficiency in Python/Shell scripting.
• ITIL

Preferred Certifications

• GCP Professional Cloud Security Engineer
• GCP Professional Cloud Architect
• CKA / CISSP / CCSP

Qualifications

• Bachelor's degree in IT/Computer Science or related field.
• 5-10 years of overall IT experience with 3+ years in GCP Operations & Security.
• Experience supporting enterprise-scale production environments.

Required Skills

• cloud security
• gcp
• google cloud iam
• kubernetes
• terraform
• ci/cd
• python