Assistant Manager

About the role

Responsibilities

• Manage end-to-end IT operations, infrastructure, network, telecom, and user support services across Khavda project locations.
• Ensure high availability and performance of IT infrastructure, including servers, storage, network, Wi-Fi, MPLS, and end-user devices.
• Manage IT governance activities including vendor management, contract management, SLA monitoring, AMC/warranty management, and procurement coordination.
• Support IT budgeting, cost optimization, asset planning, and infrastructure capacity management.
• Lead IT requirement analysis, planning, and execution for new project sites, offices, control rooms, and substations.
• Ensure uninterrupted operation of business-critical applications and IT services.
• Support implementation and enhancement of IT infrastructure, digital initiatives, and automation solutions.
• Manage and support telecom connectivity, fiber network expansion, and mobile tower infrastructure.
• Manage IT service delivery through ITSM tools (ServiceNow/ManageEngine), monitor SLA compliance, and generate operational MIS reports.
• Maintain CMDB records and ensure accurate IT asset lifecycle management.
• Manage data center operations, backup systems, disaster recovery readiness, server health monitoring, and storage infrastructure.
• Coordinate with OEMs, telecom service providers, and vendors for project execution and maintenance activities.
• Monitor IT security compliance across servers, networks, and end-user devices and ensure timely remediation of identified risks.
• Support implementation of network security solutions including firewalls, VPNs, access control policies, and security monitoring.
• Participate in review and implementation of infrastructure, network, and security designs for new projects and enhancement initiatives.
• Create SAP Purchase Requisitions (PR), coordinate PO processing, verify invoices, and track payment approvals.
• Support onboarding and offboarding activities, user access management, and asset allocation.
• Maintain technical documentation, SOPs, asset records, project reports, and audit compliance documents.
• Act as technical SME for network troubleshooting, infrastructure support, and connectivity-related issues

Qualifications

Qualification : BE/B.Tech (Computer Science / IT / Electronics) or MCA from a recognized institute

Required Skills

• IT Infrastructure Management

• Network Administration (LAN/WAN/Wi-Fi)

• Fiber Optic Network Management

• Data Center Operations

• IT Asset Management

• Vendor Management

• IT Service Management (ServiceNow / ManageEngine)

• Microsoft 365 Administration

• SAP PR/PO/GRN Process

• Invoice Verification & Procurement Coordination

• Project Management

• Documentation & Reporting

• Stakeholder Management

Experience

• 8-12 years of experience in IT Infrastructure & Operations.
• Experience in Renewable Energy, Manufacturing, Infrastructure, Industrial Projects, or Remote Site Operations.
• Hands-on experience with SAP PR/PO/GRN/Invoice processes, IT asset management, vendor management, and enterprise IT operations