Senior Manager - Quality

About the role

Responsibilities

Head FQA

Operational Excellence:

• Develop and execute strategic and tactical plans in collaboration with peers and section heads ensuring healthiness and 100% availability of all the systems.
• Ensure implementation of Root Cause Analysis (RCA) action points to minimize boiler tube leakages (BTLs) and improve reliability of the units.
• Monitor and ensure timely Boiler Tube Leakage (BTL) inspection checks and Non-Destructive Testing (NDT) to prevent tube leakages.
• Ensure material dispatch clearance in a timely manner for smooth operations.
• Assign mechanical, electrical, and civil engineers to appropriate project phases, as required.
• Oversee regular maintenance, including planned and unplanned overhauling, to enhance O&M performance.
• Implement modification/station excellence projects at various stages, including fit-up, welding, alignment, pre-heating, PWHT, and NDT (DPT, MPT, RT, UT).
• Implement welder qualification tests during shutdown/AOH/COH to maintain high-quality standards.
• Ensure FQA (Field Quality Assurance) plans are followed and equipment are in healthy condition for site inspections round the clock.
• Conduct all civil quality inspections at the site, ensuring structural integrity.

Quality Assurance and Control:

• Implement QA protocols during spares procurement for various departments to ensure compliance with quality standards.
• Review and approve various Quality Assurance Plans (QAPs) tailored to site requirements.
• Implement Pre-dispatch inspection of spares/materials at vendor premises.
• Ensure all inspections during regular maintenance, Reserved Shut Down (RSD), and Annual/Capital Overhauling (AOH/COH) are conducted as per QAP/Checklist/past learnings.

Budget Management:

• Review and manage the department's budget, ensuring cost-effective procurement and resource allocation.
• Monitor and control expenses related to quality assurance activities and maintenance operations.
• Ensure accurate forecasting and budgeting for spares, materials, and equipment required for quality inspections.
• Provide financial reports and analysis to senior management regarding quality-related expenditures.
• Collaborate with Techno Commercial and F&A department to negotiate contracts and manage vendor relationships for cost-effectiveness.

Business Sustainability:

• Ensure adherence to IMS, AWMS, DISHA and CHETNA guidelines within the department.
• Implement and maintain standards, systems, and procedures as per IMS and 5S within the department.
• Maintain the safety of personnel and equipment through proper training and adherence to safety protocols, as per CHETNA and achieve zero harm.
• Comply with all legal requirements of department activities in a timely manner.

Digitization and Automation:

• Lead and execute comprehensive digitization strategies to optimize operational efficiency.
• Innovate and implement automation solutions to support overall organizational goals/strategy.
• Review and implement process and system improvements, adopting newer technologies and innovative ideas.
• Brainstorm and adopt new technologies and innovations to enhance the quality process.
• Ensure the integration of advanced technology and digitization within the department's operations.
• Leverage data analytics and digital tools to improve quality assurance and control measures.

People and Team Engagement:

• Participate in the recruitment process to attract and retain skilled personnel for the FQA team.
• Conduct quality trainings and awareness sessions for maintenance engineers, contract engineers, and vendors.
• Drive and enhance employee engagement across the team to sustain a positive workplace culture and ensure high employee retention.
• Lead, inspire, and mentor the team to foster a high-performance culture and ensure cross-skilling through job rotation, technical, and behavioural trainings.
• Ensure proper succession planning in the team.
• Encourage innovation and continuous improvement by empowering team members to contribute ideas and solutions.

Key Stakeholders - Internal:

• Operations & Maintenance

• Techno Commercial

Key Stakeholders - External:

• Agencies such as NDT vendors and overhauling service vendors

• Contract Engineers/Supervisors

• Material vendors (manufacturers)

Qualifications

Educational Qualification:

Bachelor's or Master's degree in Mechanical/Electrical/Civil Engineering or a related field from a recognized institution.

Work Experience (Range of years):

15+ years of experience in quality assurance/control, with a significant portion in a leadership role within the power sector or related heavy industries.

Preferred Industry:

Candidates with experience in the power generation, energy, or related heavy industrial sectors are preferred, with a strong background in operational excellence and quality management systems.