Service Engineer

About the role

Responsibilities

• Provide technical support, servicing, and maintenance of HVAC systems, including data centre cooling solutions and mission-critical equipment.
• Carry out corrective and preventive maintenance for chillers, CRAH/CRAC units, pumps, cooling towers, and associated HVAC infrastructure.
• Perform system diagnostics, troubleshooting, commissioning, and performance optimization for HVAC and data centre cooling systems.
• Lead and supervise technicians or subcontractors to ensure timely and quality completion of assigned tasks.
• Communicate with data centre customers to coordinate work schedules, address concerns, provide updates, and resolve technical issues effectively.
• Support planning, documentation, and reporting for maintenance schedules and operational activities.
• Work closely with vendors and contractors for job coordination and materials sourcing.
• Ensure all work follows relevant EHS (Environment, Health & Safety) standards and internal quality requirements.
• Respond to urgent or unplanned maintenance needs; willingness to work extended or irregular hours as required by data centre operations.
• Perform any other duties assigned from time to time.

Requirements

• Diploma or Degree in Mechanical, Electrical, Electronic Engineering, or equivalent.
• Minimum 5 years of HVAC experience, preferably supporting data centre operations or mission-critical cooling systems.
• Strong technical expertise in chillers, CRAC/CRAH units, HVAC system controls, and cooling optimization.
• Experience engaging with data centre customers and managing customer expectations in a high-demand environment.
• Willingness to work long hours, including after-hours support when required.
• Strong communication, interpersonal, and customer-handling skills.
• Positive attitude, good teamwork, and ability to work independently with minimal supervision.
• Based in Johor Bahru & Shah Alam and able to support regional operations as needed.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.