Senior Service Engineer_DC

About the role

What will you do:

As a Service Technician, you will ensure efficient commissioning, servicing, maintenance, and customer support for chillers and HVAC systems. Your responsibilities include:

• Commissioning of chillers and HVAC systems.
• Repairing all types of HVAC equipment.
• Conducting customer follow-ups and attending scheduled meetings.
• Coordinating manpower and parts requirements with the Service Coordinator.
• Leading weekly team discussions on safety, site audits, and backlog updates.
• Updating the Service Manager and Coordinator with monthly plans.
• Handling all models of chillers and low-side equipment complaints per guidelines.
• Performing timely preventive maintenance (PPM) as per company SOP.
• Conducting RCA for failures and sharing findings with the Quality team and FFL.
• Ensuring compliance with Trane’s EHS standards.
• Managing customer service requirements professionally.
• Generating service leads through customer interactions.
• Ensuring high-quality, smooth, and timely completion of service tasks.
• Submitting daily reports to the office and ASM.
• Sharing service reports with the deployer, including parts requirements.
• Maintaining a valid 2-wheeler/4-wheeler driving license.
• Ensuring adherence to safety and vehicle audit requirements.
• Applying hands-on experience in chiller installation, warranty work, and AMC services.
• Using MS Office, email, and internet tools for documentation and communication.

What you will bring: (Skills & Competencies)

• Strong technical knowledge of chillers and HVAC systems.
• Hands-on field experience in chiller installation, servicing, troubleshooting, and repairs.
• Strong communication and customer service skills.
• Working knowledge of MS Office, email, and internet applications.
• Ability to work independently and collaboratively with service teams.
• Commitment to quality, safety, and operational standards.

Qualifications

• Graduation, Diploma, or ITI in Mechanical, R&AC, Electrical, or Electronics.
• Minimum 5+ years of on-site experience working with chillers.
• Strong technical understanding of chiller systems and HVAC equipment.

Equal Employment Opportunity

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.