Service Admin

About the role

In this role, you will make an impact in the following ways

• Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s

• Support the service supervisor with account issues and day-to-day workload

• Provide world-class service to our well-established customer base

• Arrange training and keep accurate records for technicians

• Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive

• Heavily customer-focused role

To be successful in this role, you will need the following

• Previous experience in a customer service, administration, or service support role.
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
• Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
• Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members.
• A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Compensation and Benefits

• Competitive salary paid as a permanent salary plus remote location allowance

• Overtime penalties

• Safety equipment / PPE provided

• Comprehensive Cummins product training provided

• Income Protection continuance insurance

• Discounts with select private health insurance, PC software/hardware and a range of vehicles

• Annual remuneration review

• Participation in an annual variable compensation (bonus) program

• A range of personal and professional benefits

• Onsite parking

• Employee Assistance Program available to employees

• Paid Parental leave (Conditions apply)

100% On-Site No

Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters.