Associate Manager - Operations & Maintenance PNG

About the role

Responsibilities

Project Execution & SCADA Integration:

• Drive on-time and within-budget delivery of automation projects across R1, R3 and Inspire Soul Center domains.
• Ensure ≥97% of newly commercialized assets are integrated into SCADA within 30 days of commissioning.
• Monitor milestone adherence (FAT, SAT, commissioning, I/O checks) and proactively mitigate delays with vendors and GA teams.

Maintenance & System Reliability:

• Ensure ≥95% on-time completion and compliance of Preventive Maintenance (PM) schedules for SCADA, telemetry and metering assets.
• Achieve 100% timely resolution of Breakdown Maintenance (BM) activities through structured root-cause analysis.
• Maintain high system uptime and communication availability through spares planning and structured maintenance practices.

Metering & Surveillance Operations:

• Oversee CNG, Domestic, Industrial and Commercial metering systems to ensure accurate measurement, calibration and monitoring.
• Conduct monthly site visits in each GA (minimum 12 per year per GA) for surveillance, audit and performance checks.
• Ensure field-level data integrity, tamper / anomaly detection and compliance with operational and metering standards.

Billing & Data Accuracy (CNG Operations):

• Ensure ≥99% accuracy and timeliness of CNG billing data upload in SAP.
• Ensure all billing transactions are updated within 24 hours of generation.
• Resolve billing discrepancies or errors within 1 working day.

Vendor & Invoice Management:

• Manage vendor coordination, service-entry and invoice processing through the SAP Ariba portal.
• Ensure ≥90% of invoices are processed within contractual timelines (≤3 working days).
• Maintain zero deviations in documentation, pricing and approval workflows.

Governance, Reporting & Discipline:

• Ensure 100% timely and accurate MIS / operational reporting to SOUL leadership.
• Ensure 100% compliance with attendance, discipline and the company Code of Conduct; maintain ≥99% attendance-record accuracy with zero payroll discrepancies.
• Adhere to internal controls, HSE norms and enterprise risk management practices.

Internal Stakeholders: Lead / Head – SOUL GA O&M and CNG Operations Teams Projects / Engineering Team IT / OT & Cybersecurity Team Finance & Accounts (Billing, Payables) Procurement / Contracts (C&P) HR (Attendance & Payroll) HSE Team

External Stakeholders: SCADA / Automation System Integrators Meter, EVC & Flow Computer OEMs Telecom / Network Service Providers O&M and Field Service Contractors CNG Dealers / Station Operators Industrial & Commercial Customers Regulatory & Audit Bodies (PNGRB, Legal Metrology, Auditors)

# Accountability Area Key Accountability End Result / Outcome

1 Project Execution Deliver automation projects on time and within budget; track milestones and mitigate delays Assets commissioned as per plan with no cost overrun

2 SCADA Integration Integrate newly commercialized assets into SCADA within 30 days of commissioning Full real-time visibility of network assets

3 Preventive Maintenance Plan and execute PM schedules for SCADA, telemetry and metering assets High reliability and uptime

4 Breakdown Maintenance Resolve breakdowns within defined TAT with RCA Minimal downtime and repeat failures

5 Metering & Surveillance Oversee CNG / Domestic / I&C metering; conduct GA surveillance visits and audits Accurate measurement and data integrity

6 CNG Billing Accuracy Upload CNG billing data in SAP accurately; update within 24 hrs; resolve errors in 1 working day Error-free revenue realization

7 Vendor & Invoice Management Process vendor invoices via Ariba with zero documentation / pricing / approval deviations Timely vendor payments and audit-ready records

8 Reporting & Governance Deliver MIS and operational reports; ensure attendance, discipline and CoC compliance Transparent governance and zero payroll discrepancy

Qualifications

Education Qualification:

B.E. / B.Tech in Instrumentation / Electronics & Communication / Electrical or related fields.

Work Experience:

8–12 years of experience in Automation Projects Execution, SCADA integration, Metering & Surveillance, with exposure to PM/BM management, SAP-based billing and vendor invoice processing.

Preferred Industry:

Experience in the City Gas Distribution (CGD) sector is preferred; related industries such as oil & gas, pipelines, power or utilities are beneficial.