Collection Executive

About the role

Key Responsibilities

• Manage and drive collections activities across dealer and special purpose account portfolios.
• Handle offshore customer accounts and maintain strong stakeholder relationships.
• Perform account reconciliations, cash application clearing, and allocation activities.
• Resolve payment disputes and collection issues in a timely manner.
• Work closely with major accounts to ensure timely collection and account maintenance.
• Monitor aged debt and support achievement of cash collection targets.
• Collaborate with internal stakeholders to improve collection performance and account accuracy.
• Proficiencies in Ms Excel & Power Point

Required Skills and Experience

• Strong collections and accounts receivable experience, preferably within Telecommunications or a large enterprise environment.
• Hands-on experience with SAP ERP and SAP S/4HANA.
• Comprehensive understanding of account clearing, cash application, reconciliation, and customer account management.
• Experience managing complex and high-value customer accounts.
• Excellent verbal and written communication skills.
• Ability to work effectively with offshore customers and cross-functional teams.
• Strong analytical, problem-solving, and stakeholder management skills.

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