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Security Operations Lead for Hyperscale Data Centers
Talent Recruit (Confidential)
About the role
Security Operations Lead for Hyperscale Data Centers - Talent Recruit, Iskandar Puteri, Johor, Malaysia
Talent Recruit is seeking a Data Center Security Operations Manager to lead physical security and safeguard multi-site facilities in Johor Bahru. You will drive access governance, guard force management, and surveillance system upkeep to ensure high-availability services for hyperscale and enterprise clients. Reporting to the Director of Operations, you will coordinate audits, risk reporting, and compliance with ISO 27001, PCI-DSS, and SOC 2.
Key Responsibilities
- Lead physical security operations across multi-site hyperscale data center facilities in Johor Bahru
- Drive access governance including biometric controls, access protocols, and visitor management
- Manage guard force operations including KPIs, SLA adherence, and SOP development
- Oversee surveillance system upkeep including CCTV, NVR, and alarm monitoring
- Coordinate audits and compliance with ISO 27001, PCI-DSS, and SOC 2 standards
- Manage risk reporting and incident response procedures
- Liaise with corporate risk teams and local authorities
- Oversee security Opex/Capex budgeting and vendor contracts
- Ensure high-availability services for hyperscale and enterprise clients
- Cross-train site engineers on security workflows
Requirements
- Experience in data center security operations management
- Knowledge of physical access control systems (e.g., Lenel), IP surveillance, CCTV/NVR
- Familiarity with ISO 27001, PCI-DSS, and SOC 2 compliance frameworks
- Understanding of BMS, DCIM, and ITSM frameworks
- Leadership experience in a 24/7 high-availability environment
- Strong communication and stakeholder management skills
- PSP, CISSP, or ITIL certifications are advantageous
