Senior Manager - Business Excellence

About the role

Responsibilities

Support for Operational Excellence Initiatives

• Assist in implementing operational excellence initiatives, including Lean Six Sigma projects and Kaizen events, to improve productivity and quality in WTG manufacturing.
• Work with the Head - System & Business Excellence and plant-based BE Leads to ensure effective coordination of business excellence activities.

Process Management and BPM Tools

• Utilize Business Process Management (BPM) tools to map, analyze, and improve processes, ensuring efficiency, scalability, and alignment with best practices.
• Support the development and maintenance of process documentation, ensuring clarity and accessibility for relevant stakeholders.

ISO Standards and Audit Support

• Assist in maintaining compliance with ISO standards relevant to WTG manufacturing, supporting the preparation and execution of internal and external audits.
• Identify areas for improvement in current processes and systems, ensuring ISO certification requirements are met and sustained.

Malcolm Baldrige and EFQM Frameworks

• Support the application of the Malcolm Baldrige and EFQM frameworks to guide business excellence initiatives, aligning with industry best practices.
• Assist in benchmarking company performance against industry standards and identifying opportunities for improvement.

Risk Management and Knowledge Sharing

• Contribute to risk management initiatives, assisting in identifying, assessing, and mitigating potential risks in WTG manufacturing.
• Support the development and implementation of knowledge management systems to effectively capture and share best practices.

Continuous Improvement and Employee Engagement

• Promote a culture of continuous improvement by encouraging employee participation in process improvement activities, such as Kaizen events and Lean Six Sigma projects.
• Facilitate training sessions on business excellence methodologies, ensuring employee engagement and contribution to continuous improvement efforts.

HO Coordination and Reporting

• Coordinate with the Head Office and other departments to ensure consistent application of business excellence initiatives and regular progress reporting to senior management.
• Prepare and present reports on business excellence initiatives, highlighting achievements, challenges, and areas for improvement.

Communication and Presentation Skills

• Use strong communication and presentation skills to convey the goals, progress, and outcomes of business excellence initiatives to various stakeholders.
• Prepare and deliver presentations on business excellence methodologies and tools, ensuring stakeholder engagement in the continuous improvement process.

Key Stakeholders - Internal:

• Head - System & Business Excellence

• Head - COO Office

• Executive - Business Information (COO Office)

Key Stakeholders - External:

• External Quality Auditors

• Industry Standard Bodies

• Consultants for Process Improvement

Qualifications

Educational Background

• Bachelor’s degree in business administration, Industrial Engineering, or a related field.

Work Experience

• 3+ years of experience in business excellence, process improvement, or quality management, preferably within a manufacturing or industrial setting.

Industry Knowledge

• Familiarity with Lean Six Sigma, ISO standards, process management tools, continuous improvement practices, and employee engagement in quality initiatives.