Team Member-TA Ops

About the role

Responsibilities

• Manage BGV initiation, tracking, review, and closure across business units.
• Ensure cases are completed within defined TATs and SLAs.
• Review discrepancies, red flags, and exceptions as per the BGV policy.
• Coordinate with TA, BUHR, candidates, and BGV vendors.
• Monitor vendor performance, quality, and SLA compliance.
• Handle escalations and provide timely status updates.
• Maintain accurate documentation, confidentiality, and audit readiness.
• Drive process improvements and automation initiatives.

Qualifications

• Post-Graduate with relevant experience in BGV or HR Operations.
• Strong Excel, analytical, communication, and stakeholder-management skills.
• Knowledge of MS Office and Power BI is preferred.
• Detail-oriented, outcome-focused, and capable of handling high case volumes