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Data Protection Officer
Singtel Digital InfraCo
About the role
Qualifications
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Bachelor's degree in Law, Information Technology, Information Security, Risk Management, Compliance, Business Administration, or a related discipline.
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Professional certifications in data privacy, information security, risk, or compliance are preferred, such as:
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Certified Information Privacy Professional (CIPP/A, CIPP/E or equivalent)
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Certified Information Privacy Manager (CIPM)
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Certified Information Systems Security Professional (CISSP)
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Certified Information Security Manager (CISM)
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Other relevant privacy, governance, risk, or compliance certifications.
Experience & Knowledge
- Strong working knowledge of the Malaysia Personal Data Protection Act 2010 (PDPA) and other applicable data protection and privacy requirements.
- Relevant experience in data privacy, compliance, risk management, legal, information security, governance, or a related field.
- Experience or knowledge in conducting Data Protection Impact Assessments (DPIAs), managing data breaches, performing privacy compliance reviews, and assessing third-party privacy risks.
- Practical understanding of privacy governance frameworks, data lifecycle management, and privacy-by-design principles.
- Experience working in a shared services, global business services, multinational, or regulated environment is an advantage.
Competencies
- Ability to maintain sufficient independence, authority, and autonomy to effectively discharge the responsibilities of the DPO role.
- Direct access to Sudong senior management to provide independent advice and escalate privacy matters where necessary.
- Ability to independently identify, assess, raise, and escalate privacy risks, compliance concerns, and recommendations.
- Strong stakeholder management, influencing, and communication skills, with the ability to engage effectively across all levels of the organisation.
- Ability to work collaboratively across Human Resources, Information Technology, Operations, Procurement, Security, Risk, Legal, and other GBS functions.
- Proficiency in both Bahasa Malaysia and English, with strong verbal and written communication skills.
- Ability to balance regulatory compliance requirements with business objectives while maintaining an independent oversight role.
Regulatory & Independence Requirements
- Meet all applicable Malaysian regulatory requirements relating to residency, accessibility, and contactability for an appointed DPO.
- Avoid holding responsibilities or decision-making authority that could create an actual, potential, or perceived conflict of interest with the independent oversight responsibilities of the DPO.
- Be empowered to provide objective advice, challenge practices where necessary, and report privacy risks directly to senior management without undue influence.
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