Data Center Inventory & Asset Technician Manager

About the role

Graduate with 5+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field. These requirements include, but are not limited to the following specialized security screenings: 5+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience. 1+ year(s) project management experience. Certification in American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent. Customer Service Ensures that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers with consistent and complete communication. Drives focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks through a team up to headcount cap. Engages with internal and external stakeholders, maintaining relationships with vendors and providing oversight, to manage issues. Ensures all data bearing devices (DBDs) are destroyed within the allotted time, and all data bearing devices leaving premises do not contain customer information. Coordinates with and oversees any third-party vendors who perform DBD destruction as necessary, managing external vendor relationships. Responsible for overall day-to-day operations and ensures inbound and outbound measuring processes are running smoothly and effectively and inventory parts are properly stored. Ensures items logged within Intelligence Communication Manager (ICM) are resolved and deals with the escalated issues. Enables strategies for space optimization, driving identification of opportunities to improve inventory to address space constraints, driving new build design and availability of inventory or storage rooms. Ensures escalations are resolved, and clears blocking issues to enable continued delivery of Inventory and Asset Management (IAM) activities. Collaborates with internal stakeholders to influence workstreams towards a more simplified and/or automated approach by evolving processes, services, and solutions to increase efficiency and manage costs. Ensures completion of required security and data management training and complies with security and data management procedures/policies. Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Enable success across boundaries. Manages and coordinates any escalated task risks and reported issues, establishing safety standard operating procedures for new equipment (e.g., server rack tugs, electric pallet jacks, forklifts). Works with internal stakeholders as needed related to finances around incorrectly handled RMA and non-RMA warranties.