Manager, Global Accounts

About the role

Key Duties and Responsibilities

As a Manager, Global Accounts, you will be responsible for managing strategic relationships with leading hyperscalers and cloud service providers across the APAC region. In this individual contributor role, you will need to have a deep understanding of the data centre and cloud ecosystem, strong sales acumen, and the ability to coordinate and drive business with both customers’ regional teams as well as STTGDC’s country sales teams to secure large-scale deals.

Account Management & Growth

• Develop and maintain management-level relationships with key decision-makers at leading hyperscalers and cloud service providers.
• Drive long-term strategic partnerships to expand STTGDC's presence and revenue share.

Sales & Business Development

• Own and drive the overall sales strategy for assigned global accounts across the APAC region.
• Develop and execute detailed account strategies to achieve and exceed business goals.
• Identify, qualify, and close large-scale data centre deals by collaborating with customer’s regional teams.
• Work closely with STTGDC country sales teams to ensure a coordinated approach to account strategy, deal execution, and service delivery.
• Lead negotiation on contract terms, service descriptions, and SLA documentation to meet both client and company requirements.

Cross-Functional Collaboration

• Partner with internal teams including Operations, Finance, Legal, and Product, to align offerings with customer requirements.
• Act as a liaison between customers and internal stakeholders to ensure seamless execution of contracts and service delivery.
• Prepare and lead customer quarterly business review sessions across the APAC region.

Market & Competitive Intelligence

• Stay updated on market trends, customer expansion plans, and competitive activities in the data centre industry.
• Provide strategic insights and recommendations to enhance STTGDC's market positioning.
• Provide customer demand insights, including new market interest, capacity purchases, competitive intelligence, as well as feedback to management and in-country teams to influence wider organizational strategies.

Requirements

• Bachelor’s degree in Engineering, IT, Business Administration or a related field.
• At least 5 years of relevant experience in enterprise sales, global account management, or business development within the data centre, cloud, or technology industry.
• In-depth knowledge of the requirements of hyperscalers and cloud service providers, as well as a strong understanding of data center operations, and the broader IT infrastructure ecosystem.
• Strong relationship-building skills, with the ability to engage senior executives, procurement teams, and technical stakeholders.
• Ability to work across multiple geographies, cultures, and internal teams to drive a cohesive sales strategy.
• Excellent verbal and written communication skills, with the ability to articulate complex solutions effectively.
• Strong stakeholder management skills, with the ability to operate effectively in a dynamic environment.
• Independent and proactive, with adaptability and a strong sense of commitment.
• Willingness to travel as required for the role.

We thank you for your interest and effort taken to submit your application. Please be advised that only shortlisted candidates will be notified.