Business Manager

About the role

Communication and Influence Communicates complex business, operational and organisational information clearly and concisely. Builds trusted relationships and influences effectively across senior leaders, cross-functional partners and geographically distributed teams. Tailors communication to different audiences and enables effective leadership decision-making. Strategic, Analytical & Operational Excellence Thinking Understands the strategic priorities and operating environment of APAC Data Centre Operations and translates information into meaningful insights, options and recommendations. Connects operational and organisational information to identify trends, dependencies, risks and opportunities. Business and Operational Acumen Understands the operating environment and priorities of Data Centre Operations and applies this knowledge to business planning, decision-making and execution. Connects strategy with operational realities to help leadership prioritise and drive outcomes across the region. Innovation and Simplification Identifies opportunities to simplify business and communication processes, eliminate duplication and improve organisational effectiveness. Drives greater consistency and scalability in reporting, governance, communication and leadership operating mechanisms across the region. Project and Change Management Leads and coordinates complex cross-functional initiatives, establishing clear outcomes, milestones, dependencies and accountability. Helps the organisation navigate change while maintaining focus on business and operational commitments. Personal and Interpersonal Effectiveness Operates effectively in ambiguity and across diverse cultures, markets and stakeholder groups. Demonstrates sound judgement, adaptability, discretion and the ability to build trust while working through competing priorities and complex business situations. Acts as a trusted partner to the APAC Data Centre Operations leadership team to identify communication gap. Helping leaders maintain focus on their highest-priority business and organisational outcomes. Uses understanding of leadership priorities and organisational context to ensure team activities, forums and business processes are aligned to strategic objectives. Builds strong networks across APAC and relevant global stakeholder groups to accelerate execution, surface dependencies and resolve issues. Anticipates leadership needs, connects information across functions and markets, and helps convert complex or ambiguous issues into clear decisions and actions. Exercises a high degree of confidentiality, judgement and discretion in handling sensitive business, employee and organisational matters. Bachelor's degree in Business Operation, Engineering or Computer Science or a related field with min 10 years of relevant work experience. Experience working across multiple stakeholders, functions or geographic markets in a complex business environment. Demonstrated ability to translate Operational strategy into structured plans, priorities, governance and communication. Strong written and verbal communication skills, with the ability to synthesise complex information for senior leadership audiences. Demonstrated analytical, organisational and project management capability, including the ability to manage multiple priorities and operate effectively in ambiguity. Tech savvy in IT Systems, Software and AI. Experience working with senior leadership teams and managing executive-level business planning and rhythm-of-business processes. Strong capability in translating operational and organisational insights into actionable recommendations and leadership decisions. Ability to operate across APAC markets, cultures and time zones and build effective partnerships across regional and global teams. These requirements include, but are not limited to the following specialized security screenings: Business Strategy, Planning and Communication Partners with the APAC Data Centre Operations leadership team to translate organisational strategy into clear regional priorities, communicate the plans into measurable outcomes. Coordinates strategic and annual business planning processes, bringing together operational and organisational priorities into an integrated APAC plan. Develops insights, options and recommendations that enable leadership decision-making. Identifies potential gaps, emerging risks, dependencies and opportunities and works across teams to drive resolution. Tracks progress against key priorities and scorecards, ensuring leadership has visibility to business performance and areas requiring intervention or additional focus. Helps translate broader organisational priorities into actionable plans for APAC Data Centre Operations while ensuring regional insights and requirements are represented in wider planning discussions. Supports leadership actions in response to employee signals and helps integrate organisational health priorities into the broader rhythm of business. Supports continuity of business operations during periods of organisational change, operational disruption or other special circumstances. Supports leadership communication and decision-making during periods requiring heightened organisational coordination. Establishes objectives, milestones, governance and stakeholder alignment for key programmes and provides leadership visibility to progress, risks and decisions required.