Assistant Manager (Chiller, HVAC, Troubleshooting)

About the role

A. PRIMARY Purpose (Why does this job exists)

To meet the AMC & Service operations requirements in HVAC Field experience.

B. primary DUTIES:

1. To Render service support for HVAC AMC and Warranty customers and satisfying their needs

2. Mandatory required Hands on experience fields service on HVAC chillers electrical and mechanical

3. Maintaining RT/TAT, PM adherence & FTR to achieve cost reduction

4. Attaining Appreciation letters towards customer satisfaction

5. Breakdown calls, compressor overhauling / hi-skill jobs for Hyderabad

6. Implementing Predictive analysis and new service

7. Timely LNM execution for revenue generation

8. Monitor and groom team working through associates/third party

9. Has to be a self-motivated person and should take initiatives

10. Achieving customer satisfaction by improving RT/TAT& PM adherence

11. Maintaining relationships with key influencers / decision-makers with customer organizations to generate revenues through PSA/L&M

12. Constant up gradation of new technologies to chiller system knowledge like screw and centrifugal chillers

13. Managing team of engineers & Technicians working under and supporting on technical aspects to resolve the customer quarry / issues at sites

C. Education, Technical Skills, knowledge and experience

1. B.E. / B.Tech. / Diploma (Engineering)

2. 8+ Min experience in HVAC&R industry with service profile

3. Knowledge & Hands on experience in Screw, Centrifugal chillers

4. Knowledge of Electrical

5. Good communication and Presentation Skills

6. Knowledge of MS-Office

7. Skill to manage the team of Engineers /Technicians