Manager, Infrastructure Engineering (Linux Platforms)

About the role

What you will do

Leadership and Team Management

• Lead, recruit, mentor and develop Linux engineers and managed-service resources, building sustainable capability and succession.
• Set clear accountabilities, priorities and objectives and foster a culture of ownership, collaboration, technical excellence and continuous improvement.
• Maintain sufficient technical depth to lead engineering decisions, challenge designs and support major incidents, while developing Senior Engineers as the primary technical authorities for assigned platforms and services.
• Allocate resources across operational, project and lifecycle demand and ensure effective knowledge sharing across UK and India locations.

Service Ownership, Strategy and Governance

• Own the strategy, roadmap and service lifecycle for Linux-based network infrastructure and associated services.
• Set platform standards, reference architectures, operating procedures and governance for technical exceptions.
• Own service performance, availability, capacity, continuity, recoverability and operational readiness outcomes.
• Manage platform currency, technical debt, upgrades, obsolescence and decommissioning plans.
• Prioritise investment and demand across Network Engineering, Security, Infrastructure, Architecture and Operations.
• Govern managed-service and supplier performance, including service quality, delivery commitments and improvement actions.

Engineering, Resilience and Operational Excellence

• Drive standardisation and automation using Ansible, scripting and infrastructure-as-code principles to reduce manual effort and operational risk.
• Ensure monitoring, logging, security controls, backup and support documentation are included as part of every platform build.
• Define measurable objectives for availability, capacity, recoverability, vulnerability remediation, lifecycle risk and automation coverage.
• Ensure critical services have tested backup, restoration, failover, continuity and disaster-recovery arrangements.
• Lead major-incident response, risk escalation and stakeholder communications when required.
• Ensure effective problem, change, capacity, availability and continuity management across the service portfolio.

Security, Compliance and Risk

• Own the platform security roadmap, control outcomes, risk posture and governance of security exceptions.
• Ensure secure-by-design practices, threat modelling and appropriate segregation of administrative access are applied.
• Oversee vulnerability remediation, privileged access, secrets, keys, certificates, centralised audit logging and software repository security.
• Ensure the team can support security incidents while preserving relevant operational and forensic evidence.
• Ensure compliance evidence is complete, repeatable and available for audit and regulatory review.

Collaboration and Documentation

• Partner with Network Engineering, Security, Infrastructure, Architecture, Operations and application teams to align platform priorities and dependencies.
• Ensure technical designs, service documentation, support models, runbooks and audit evidence are maintained throughout the lifecycle.
• Communicate technical risk, performance, investment needs and roadmap progress clearly to technical and senior leadership audiences.

Operational Support

• Participate in the Infrastructure Operations on-call rota and provide leadership for priority incidents.

What we are looking for

Required Skills and Experience

• Extensive experience leading or engineering enterprise Linux platforms such as RHEL and Ubuntu; CentOS or compatible distributions are beneficial.
• Proven people leadership, coaching, resource planning and cross-functional stakeholder management skills.
• Strong understanding of service ownership, platform lifecycle, operational governance and managed-service delivery.
• Strong Linux automation skills using Ansible, Bash or Python and infrastructure-as-code principles.
• Strong understanding of TCP/IP, IPv4/IPv6, DNS, routing principles and BGP.
• Knowledge of network segmentation, firewalls, load balancing, NTP, PKI, TLS, certificate lifecycle, authentication and identity services.
• Experience managing high availability, backup, restoration, continuity and disaster recovery.
• Strong knowledge of ISO 27001 and CIS benchmarks, including vulnerability, privileged-access and audit controls.
• Excellent analytical, problem-solving and communication skills.

Desirable Skills and Knowledge

• Experience in adjacent technologies is beneficial but not required across all areas.
• Network observability and monitoring, including metrics, logs, telemetry, alerting and capacity management.
• Virtualisation platforms such as VMware and KVM.
• Container technologies such as Docker or Podman and awareness of Kubernetes.
• Enterprise storage technologies such as SAN and NAS.
• Oracle databases and Linux integration.
• Windows Server environments.
• On-premises and cloud environments, including Microsoft Azure and Google Cloud Platform.

Leadership and Behaviours

• Ownership and accountability: takes responsibility for service outcomes, team effectiveness and technical excellence.
• Leadership: influences and collaborates effectively across teams.
• Outcome-driven: focuses on measurable results aligned with business and network objectives.
• Strategic thinking: aligns technical decisions with network and business strategy.
• Problem-solving: develops solutions for current needs while supporting future scale and evolution.
• Communication: communicates clearly with technical, non-technical and senior leadership audiences.
• Collaboration: builds strong relationships across architecture, security, infrastructure, network engineering and operations.
• Adaptability: responds effectively to change and identifies continuous improvement opportunities.

Preferred Qualifications / Education and Experience

• Degree in Computer Science, Network Engineering or a related discipline, or equivalent industry experience.
• Seven or more years of Linux or infrastructure engineering experience, including leadership responsibility.
• RHCE, LFCS, LFCE or relevant network/security certifications are beneficial.

Summary

• Management role accountable for people, services, platform strategy, lifecycle, security, resilience and operational performance of Linux-based infrastructure supporting critical telecommunications network services.

Job Segment: Linux, Network Security, Cloud, Compliance, System Administrator, Technology, Security, Legal